Shipping policy
We ship worldwide.
We offer FREE worldwide shipping. Fast shipping can be purchased at an additional cost.
Read more about shipping & delivery here.
Orders are processed within 1-3 days.
After your order has been processed, please allow 5-12 business days for your order to arrive in the US (varies by location). (However, *PLEASE* make sure your shipping address information is entirely correct to ensure a faster, safer delivery!). International orders can take between 5 - 18 days.
Read more about shipping & delivery here.
Returns/Exchanges and Refunds
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Your satisfaction is our main priority.
Read more about our returns policy here.
Notify us by e-mail of your intention to return an item, and the reason for the return. If you suspect a manufacturer's defect, please send a photo of the defect by e-mail. Include your name, order number, proof of purchase, and indicate if you would prefer a refund or store credit
We would be unable to change or cancel an order once it has been placed.
If your online order is not as expected, please contact us at imspoilte@gmail.com.
If you received damaged merchandise, please retain the box, packaging and all contents and contact us as soon as possible at imspoilte@gmail.com for assistance.
Once received, returns are processed within 7–10 business days. The time to post a credit to your account can vary and is determined by the issuing bank. Please contact the issuing bank for details.